The world’s most recognized and successful brands rely on PEGA’s AI-powered software to optimize every customer interaction on any channel while their brand promises are kept.
PEGA’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. PEGA has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.
PEGA adaptive, cloud-architected software – built on the unified PEGA Platform™ – empowers people to rapidly deploy and easily change applications to meet strategic business needs. Over our 35-year history, we’ve delivered award-winning capabilities in CRM and digital process automation (DPA), powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.
PEGA Unified Platform
PEGA's unified model delivers superior customer experience and operational efficiency, by connecting across system and organizational silo's. For example, using PEGA, Cisco Systems reduced servicing costs by a factor of four, and eliminated two million hours of customer wait time.
Finally, PEGA's unified model empowers your business for the future. New capabilities become instantly available to your applications. And PEGA's unified engine is portable across Clouds. From our fully managed PEGA Cloud, to private Clouds you manage on your own infrastructure.
Free your applications from the Franken-Stack, and the Franken Cloud. PEGA's unified Cloud ready architecture lets you create end to end experiences that change with your business demand, while future proofing your investments.
PEGA’s unified platform delivers:
1.Stellar UX to engage users across multiple channels
2.Data models that integrate to your existing systems
3.Business rules and AI that make the right decisions
4.End-to-end automation that combines case management, business process management, and robotics